Orders & Payment
Our Approach to Pre-Orders
At SHE OFFICIEL, we are deeply committed to thoughtful design and responsible production. Every pair of trainers is crafted on demand — a process that ensures exclusivity, reduces waste, and honors the artistry behind each creation.
Once a pre-order is placed, you may cancel within 5 working days of placing your order. After this period, your order will move into fulfilment and no cancellations may be accepted.
Please email us at info@she-officiel.com with your order number to check on the status.
How Pre-Orders Work
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Select your trainer and complete your order.
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Your order is sent directly to our atelier, where your trainers begin their journey of craftsmanship.
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Production and delivery to our Studio typically take between 6–8 weeks, after which your order is carefully prepared for dispatch.
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Your trainers will be shipped to the address provided. If your purchase includes both pre-orders and in-stock items, all pieces will be shipped together once available. For separate deliveries, we recommend placing individual orders.
